F.A.Q.
Frequently Asked Questions

Does the centre provide special meals for students with different dietary requirements?

Yes, we can cater for different dietary requirements in all our centres, as long as we are told in advance at the  time of booking.

Do students need to pay key and/or damage deposits?

As keys and security cards are expensive to replace, all MLA centres require a €50/£50/$50 key and damage deposit, which is taken at arrival during the students’ registration. Providing that all keys and security cards are  returned and there has been no damage to properties during the stay, the full amount will be refunded at departure. MLA uses a 1:1 exchange rate for all damage withdrawn from the deposit.

Can a student share a room with a friend?

Yes, we can arrange for students to be paired once the group arrives at the centre as long as they are of the  same sex and the accommodation has twin rooms available.

What types of rooms do you offer?

Depending on the centre’s availability, we can offer single and twin standard rooms (with shared facilities) and en-suite rooms (private bathroom in the room or in the flat). Please refer to the centre descriptions for additional information.

How much pocket money should students bring?

This is really up to the individual student. However we do not recommend more than £100/$100 per week as all  meals are already included. That should be enough to pay for optional activities and souvenirs.

What items should students bring with them?

We recommend all students bring:

  • two towels (bath towels are provided in the USA)
  • toiletries
  • travel adaptors
  • a padlock
  • a waterproof jacket
  • party clothes
  • comfortable shoes and local currency.

Are books included in the course fee?

All fees include teaching materials, there is no need to buy extra books for the course.

Will students receive a certificate at the end of the course?

Yes, all students receive an endof-course certificate along with an MLA portfolio including learning resources, daily evaluation and attendance record, day by day topics, tasks completed and material used. All of the above is subject to suitable attendance and participation in class and during activities/excursions.

Are teachers qualified?

Yes, all teachers are native speakers or of native speaker competence with qualifications and experience appropriate for the students’ learning needs.

Is there a place group leaders and students can keep their valuables safe?

In the UK centres, there is a safe where pocket money, passports and other valuables can be kept for you during your stay. In the USA, students are required to store their own money and valuables, however passports  will be kept in the centre office.

Is it possible for a student to change class if he/she finds the lessons too difficult?

Yes, they can. The teacher will monitor their progress carefully and move them to a different learning level at any time if necessary.

Is there internet access at the school?

Yes, almost all centres have free Wi-Fi available, but sometimes there is an additional cost.

What happens if a student breaks the rules?

We will not permit the following behaviour:
• Smoking anywhere is forbidden
• Bullying. We welcome students from all different backgrounds and parts of the world. Any student found discriminating on the basis of nationality, sex, religion, ethnicity, sexual orientation, physical ability or age may be asked to leave the school
• Graffiti and damage to the site
• Disregard of the curfew
• Misuse of fire equipment If students misbehave and do not follow the rules, we reserve the right to discipline them. The punishment will depend on the seriousness of their actions:
• Lose free time
• Not give them a certificate
• Contact their parents
• Ask them or their parents to pay damages to cover the cost
• Send them home
• Contact the police

What is the maximum duration of the stay?

The minimum booking is for one week during spring and two weeks in the summer. However, we would encourage a 3 or 4 week stay to get the most out of your experience abroad.

What if a student doesn’t speak any english?

From the student’s arrival in the host country to their departure, our MLA team will do everything possible to ensure they have a safe, enjoyable and rewarding stay. Students will realise that their English improves quickly with us, because they have the opportunity to practice the language every day in different settings.

What if a student doesn’t feel well?

We are in contact with the local doctors and hospitals should the need arise. Students who need any medication should bring it along in correctly labelled packaging which clearly states doses and times of administration.

Did you find the answers you were looking for?

If not, please feel free to contact us at

[email protected]
[email protected]

Should you need any other information, pls. ask us.

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